Posted on 06/13/22

Auto Transport Damage

Auto Transport Damage

Auto-transport damage is an unfortunate occurrence that can happen during vehicle transportation from one location to another. There is always a chance that your automobile might get hurt on the road, whether you're shipping it across the county or to another continent. This article will describe the typical forms of motor transport damage, their causes, and how to avoid them.

Common Types of Auto Transport Damage

Scratches and Dents:

Scratches and dents are the most common types of auto transport damage. They occur when your vehicle comes into contact with other objects during transportation. These damages can range from minor scratches to major dents and can affect your vehicle's appearance and resale value.

Chipped or Cracked Windshields:

Another common type of auto transport damage is chipped or cracked windshields. It can occur due to road debris and hazards, and it can also happen during the loading and unloading of the vehicle.

Mechanical Damage: 

Mechanical damage occurs when the internal parts of your vehicle are damaged during transportation. It can include damage to the engine, transmission, or suspension system. This type of damage can be expensive to repair and affect your vehicle's overall performance.

The frame or Structural Damage: 

Frame or structural damage is a severe type of auto transport damage that can affect the safety of your vehicle. This damage can occur due to improper loading and unloading or a collision during transportation.

Paint Damage: 

Paint damage can occur for various reasons, including scratches, dents, and exposure to weather conditions. This type of damage can affect the appearance of your vehicle and reduce its resale value.

Causes of Auto Transport Damage

Road Debris and Hazards

One of the most typical vehicle accidents is transport damage, road debris, and hazards. During transportation, vehicles are exposed to rocks, gravel, and other debris on the road, which can cause dents and scratches on the exterior. Additionally, potholes and other road hazards can damage the vehicle's undercarriage, causing mechanical issues.

Improper Loading and Unloading

Another cause of auto transport damage is improper loading and unloading of the vehicle. If the car is not loaded or secured correctly, it may shift during transportation, causing dents, scratches, and other damage. Additionally, if the vehicle is not correctly connected during unloading, it may roll or fall off the carrier, resulting in severe injury.

Driver Error

Driver error can also cause auto transport damage. If the driver is not experienced or trained in transporting vehicles, they may make mistakes that result in injury. For example, they may take a turn too quickly, causing the car to shift or roll, or they may fail to secure the vehicle, resulting in damage during transportation properly.

Weather Conditions

The effects of weather might include hail, snow, and rain also, cause auto transport damage. During transportation, vehicles are exposed to the elements; they can sustain damage if they are not adequately protected. For example, hail can dent the vehicle's exterior, and snow and ice damage the undercarriage.

Equipment Malfunction

Finally, equipment malfunction can cause auto transport damage. If the carrier or trailer used to transport the vehicle is not correctly maintained, it may break down during transportation, causing damage to the car. Additionally, if the equipment is not rated to carry the vehicle's weight, it may fail, causing damage.

Prevention of Auto Transport Damage

Choosing a Reputable Carrier

Choosing a reputable carrier is one of the most critical steps in preventing auto transport damage. Please do your research before selecting a page and ensure they have a good reputation in the industry. 

Read reviews from other customers and check their ratings with the Better Business Bureau to ensure that they are a reliable and trustworthy company.

Preparing Your Vehicle for Transport

Another critical step in preventing auto transport damage is preparing your vehicle for transport. It includes removing all personal belongings from the car, ensuring the fuel tank is no more than a quarter full, and washing the vehicle's exterior. 

Additionally, taking pictures of the car before transport is a good idea to document any damage that occurs during transportation.

Inspecting Your Vehicle Before and After Transport

Before loading your vehicle onto the carrier:

  1. Inspect it thoroughly for any existing damage.
  2. Please note any dents, scratches, or other issues, and take pictures to document them.
  3. After the vehicle is delivered to its destination, inspect it again to ensure it has not been damaged during transportation.

Communicating with the Carrier

Finally, communicate with the carrier throughout the transportation process. Ask them about their loading and unloading procedures, and ensure that they take the necessary precautions to prevent damage. Additionally, if you notice any issues during transport, such as the vehicle shifting or becoming loose, notify the carrier immediately.

How to Respond If Your Car Is Damaged While Being Transported

When you entrust your vehicle to a carrier for transport, you expect it to arrive at its destination in the same condition when loaded onto the transport truck. Unfortunately, accidents can happen during transport, and your vehicle may sustain damage. If your car is damaged during transport, here are the steps you should take:

Document the damage

Before loading your vehicle onto the transport truck, please take pictures of its current condition from all angles. It will indicate its pre-existing condition should it be damaged during transport. After the transport, inspect the vehicle thoroughly for any damage. Take pictures of any new damage you find, and document the date and time of your inspection.

Report the damage to the carrier.

As soon as you discover any damage to your vehicle, report it to the carrier. Please do this in writing, including a description of the injury, the date and time it was discovered, and the location of the damage. Keep a copy of this report for your records.

File an insurance claim.

If the carrier is responsible for the damage to your vehicle, they should have insurance to cover the cost of repairs. Contact the carrier's insurance company and file a claim. Be prepared to provide documentation of the damage and any costs associated with repairs.

Seek legal assistance if necessary.

If the carrier's insurance provider won't pay for the damage or if you believe the airline was irresponsible when transporting your car, you might need to see a lawyer. An attorney can help you through the court process and ensure you are compensated for damages.


Auto transport damage can be a stressful and costly experience. By understanding the common types and causes of auto transport damage and the preventative measures you can take, you can help ensure that your vehicle arrives at its destination in the same state as before the journey. Additionally, if your car is damaged during transport, it is important to document it, report it to the carrier, file an insurance claim, and seek legal assistance if necessary.