What are the Questions to Ask when choosing the right auto transport company
It's a difficult area to navigate, and you want to make sure your company has access to auto transport. It can be daunting to choose the right company. There's no need to be concerned if you ask the right questions.
Here are some basic questions you should ask when looking for an auto transport company. We also have some suggestions on what you would like to hear back from them. You should not hire a company that doesn't conform to these standards. You want to make sure you have a reliable company that can handle vehicle transport.
Questions for an Auto Transport Company
Each transport job has its own details. The following list will address most of the issues that may arise in any case. This list will help you when searching for the best auto transport for your company.
Are there a lot of positive reviews about the company?
Research is the key to finding the right company for you. You can quickly find what you are looking for if you concentrate on the right areas.
Talk to people you know. Ask business contacts that have dealt with auto transport companies for their opinions. Ask your business contacts what their experience was with hiring and managing auto transport. This is still one of the best methods to obtain the information you need in order to make a sound decision.
Take a look at the company website. Clear information should be provided on the website about what services are offered and where they are available. You should also ensure that the company provides the service you require. For example, some carriers may not be able to move your vehicle from New York City to Florida.
See online reviews. While every company is subject to negative reviews from online reviewers, you should see positive ones most of the time. You should also look for repeated complaints from customers to see if this could indicate trouble.
Do they have any experience?
You want someone who has a lot of experience when it comes to transporting your company vehicles. You can tell if they have the right equipment (small companies are often starting) and if there are many reviews online. Do not hire a company if you can't find a track record of punctual deliveries and satisfied customers.
Is the lowest price the best price?
Auto transport is just like everything else. You get what you pay. Although it might seem like the best choice, many times this is a company trying low-ball to win your business. These companies often have problems with slow deliveries and less-experienced drivers. Before you price, make sure to check all areas.
Remember that price is affected by the following factors:
- You can choose the type of transport you require (open carrier/enclosed carrier or flatbed).
- The number of vehicles involved
- Distance of the move
- What speed do you require the job to be done (expedited transportation may cost more).
Are the company's employees licensed, registered, and insured?
To operate commercial vehicles, every legitimate auto transport company must register with Federal Motor Carrier Safety Administration. As proof of registration, they will be issued a Department of Transportation number. Many states, including Florida, require auto transport companies have licenses. Ask for proof of insurance so that you don't have to be held responsible for any damage caused during shipping.
Are They Free From Obligation?
You can get a free quote from the best auto transport companies on their website. View the pricing to see which are within your budget and offer the services that you require.
Contacting the Auto Transport Companies
After you have narrowed down the candidates to a few, call them to learn more. You can ask the questions above. You can also see the customer service provided to business clients. You can find out about long-term payment options and how to pay. Also, you will get information about insurance, equipment, and how many vehicles the company is able to handle at any one time.
Are there a lot of positive reviews about the company?
Research is the key to finding the right company for you. You can quickly find what you are looking for if you concentrate on the right areas.
Talk to people you know. Ask business contacts that have dealt with auto transport companies for their opinions. Ask your business contacts what their experience was with hiring and managing auto transport. This is still one of the best methods to obtain the information you need in order to make a sound decision.
See online reviews. While every company is subject to negative reviews from online reviewers, you should see positive ones most of the time. You should also look for repeated complaints from customers to see if this could indicate trouble.
Take a look at the company website. Clear information should be provided on the website about what services are offered and where they are available. You should also ensure that the company provides the service you require. For example, some carriers may not be able to move your vehicle from New York City to Florida.
Things to Avoid
During the initial research phase, you should be aware of the following.
- Companies that change their names frequently (or recently) are often doing so to avoid negative reviews and problems with the Better Business Bureau.
- Hidden fees are often associated with low-cost estimates.
- Companies that do not offer a variety of transportation options are likely to be inexperienced.
- "Lead farms", which aren't auto transport companies, work to generate leads and customers for potential customers.
- Requests for large deposits
- There isn't much information available online about companies you are interested in.
These tips can help you choose the best auto transport company for your business. These tips will help you find a reliable carrier that can do the job. It is a great investment to do the research and will reduce stress for your business.