Posted on 01/05/23

Mystery Fees For Car Transport

Mystery Fees For Car Transport

Many horror stories are shared online about car transport companies that surprise customers with mysterious fees. There are legitimate reasons your driver might charge extra for transport beyond what was quoted. We will explain the process and offer some tips on how to avoid paying extra car transport fees.

Are you considering hiring a car transport company to move your vehicle, but are unsure about all of the fees that may be involved? "Mystery" fees, or unexpected charges, can be frustrating and confusing. Here's what you need to know.

Common Types of Fees:

  • Pick-up and delivery fees:These charges cover the cost of the transport company coming to your location to pick up and drop off your car.
  • Distance fees: The longer the distance that your car needs to be shipped, the more it will cost.
  • Size and weight fees: Larger and heavier vehicles may cost more to transport.
  • Insurance fees: Some transport companies may require you to purchase insurance for your car during transit.
  • Additional services fees: If you request additional services, such as expedited shipping or door-to-door delivery, you may be charged extra.

How to Avoid "Mystery" Fees:

  • Research and compare car transport companies to find the best price and services.
  • Ask the company for a detailed list of all fees upfront.
  • Read the fine print in the contract or agreement to make sure you understand all charges.
  • Negotiate fees if you think they are too high or if you don't agree with them.
  • Use a company that is transparent about its fees and willing to answer your questions.

How to Dispute "Mystery" Fees:

  • If you believe you have been wrongly charged, first try to resolve the issue with the transport company.
  • If the company is unwilling to resolve the issue, you can file a complaint with the Federal Motor Carrier Safety Administration or the Better Business Bureau.
  • Conclusion: "Mystery" fees in car transport can be frustrating, but by doing your research, understanding what fees to expect, and knowing how to dispute any unexpected charges, you can have a smooth and hassle-free experience.

The car transport quote you receive is valid for fully-operational vehicles. Standard car carriers do not work the same way as tow trucks. Your vehicle must be able to drive on the truck's own power. The vehicle must have a good battery, it must start and run, and the tires must be properly inflated. Non-operative vehicles may not be accommodated by some car carriers. If the vehicle is equipped with a winch, additional charges will apply for labor. Before the carrier arrives, make sure your vehicle is in top running condition.

The car transport quote you receive is for an empty vehicle. There may be additional charges if you store personal items inside the vehicle. It is best to leave your car empty and ship your household items separately.

The basic stock car model will be included in your car transport quote. The cost of transport will be affected by any extensions, lifts or other add-ons that can increase the vehicle's height, width, weight, etc. For an adjusted quote, inform your representative about any modifications. Pictures can also be helpful.

The price of your car transport quote includes COD (Cash On Delivery). Many carriers won't accept credit cards payments. Most only accept cash delivery orders. The transaction processing fee will be added to the final cost in rare cases where credit is not an option.

Car transport quotes are only for transportation. There is no direct person–to–person delivery. This service does not include storage for pick-up at your location. You or a contact must meet with the carrier when it arrives in your area. You may be charged storage fees or redelivery fees if you are not available to pick up your delivery truck.

No driver would want to surprise customers with hidden delivery fees. Discuss the details with your representative before you order. We are available to answer any questions you may have about car transportation fees.